Flow Trinidad and Tobago – either stupid or corrupt


After reading the interview in the Daily Express today with Flow’s CEO I can’t help come to the conclusion that Flow is a sleazy and even corrupt organization. Imagine they were selling channels they had no rights to for five years and use the excuse they did not know who to pay – yes five years. This is like renting out a house you do not own to people and pocketing all the money because you do not know who owns the house. That is a crime, Flow. Flow had to be either stupid or corrupt and since they are making millions I don’t think they are stupid.

Does Flow know that DirecTV does not behave in this type of underhand and sleazy manner as Flow and DirecTV is now gaining subscribers at a fast rate due to having a superior product at better prices than Flow – honesty pays. All I can conclude is that Flow was playing a waiting game because they know how ineffective the telecom authorities were. Flow was gaining customers with stolen channels and now they are exposed and embarrassed for being big time thieves they are all over the place making feeble excuse after feeble excuse. What a big pack of corrupt jokers. As a customer I don’t want any rebate, I just want to see heads roll, or even flow. That would be satisfying enough. Anyway, I do have some questions for Flow

(1) If the telecom authority (TATT) did not step in would you still be carrying those channels?

(2) Do you think you misrepresented your channel lineup to customers by giving them the impression they were paying for these channels as you were also paying for them?

(3) Is Flow’s corporate policy to steal and not get caught?

FIFA World CUP 2010 – Waving Flag – K’naan ft. Nancy Ajram


This is an addictive song and video for FIFA World Cup 2010 and you would expect nothing less for the World Cup and from Coca-Cola.  The World Cup 2010 is being held in South Africa and starts in a few days. It will be available on TV in Trinidad and Tobago in HD and hopefully in English only on Directv.  Standard definition will be available on one of the local stations.

This version of the song was sung by K’naan featuring Nancy Ajram. K’naan is from Somalia and Namcy Ajram is from Lebanon. The name of the song is Waving Flag which was written by Keinan Abdi Warsam (K’naan), Peter Hernandez, Philip Lawrence, and Jean Daval. Waving Flag or waving anything in the air is something the people of Trinidad and Tobago can identify with easily.

Waving Flag Lyrics (Original Song)

When I get older, I will be stronger
They’ll call me freedom, just like a Waving Flag

When I get older, I will be stronger
They’ll call me freedom, just like a Waving Flag
And then it goes back, and then it goes back
And then it goes back

Born to a throne, stronger than Rome
But Violent prone, poor people zone
But it’s my home, all I have known
Where I got grown, streets we would roam
But out of the darkness, I came the farthest
Among the hardest survival
Learn from these streets, it can be bleak
Except no defeat, surrender retreat

So we struggling, fighting to eat and
We wondering when we’ll be free
So we patiently wait, for that fateful day
It’s not far away, so for now we say

When I get older, I will be stronger
They’ll call me freedom, just like a Waving Flag
And then it goes back, and then it goes back
And then it goes back

So many wars, settling scores
Bringing us promises, leaving us poor
I heard them say, love is the way
Love is the answer, that’s what they say,
But look how they treat us, make us believers
We fight their battles, then they deceive us
Try to control us, they couldn’t hold us
Cause we just move forward like Buffalo Soldiers

But we struggling, fighting to eat
And we wondering, when we’ll be free
So we patiently wait, for that faithful day
It’s not far away, but for now we say

When I get older, I will be stronger
They’ll call me freedom, just like a Waving Flag
And then it goes back, and then it goes back
And then it goes back

When I get older, I will be stronger
They’ll call me freedom, just like a Waving Flag
And then it goes back, and then it goes back
And then it goes back

(Ohhhh Ohhhh Ohhhhh Ohhhh)
And everybody will be singing it
(Ohhhh Ohhhh Ohhhhh Ohhhh)
And you and I will be singing it
(Ohhhh Ohhhh Ohhhhh Ohhhh)
And we all will be singing it
(Ohhh Ohh Ohh Ohh)

When I get older, I will be stronger
They’ll call me freedom, just like a Waving Flag
And then it goes back, and then it goes back
And then it goes back

When I get older, I will be stronger
They’ll call me freedom, just like a Waving Flag
And then it goes back, and then it goes back
And then it goes back

When I get older, when I get older
I will be stronger, just like a Waving Flag
Just like a Waving Flag, just like a Waving flag
Flag, flag, Just like a Waving Flag.

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Flow and Directv in Trinidad and Tobago – Video Quality etc


Presently, Flow Trinidad has much better Standard Definition (SD) picture quality than Directv in Trinidad and Tobago because Directv uses more signal compression that Flow. Compression of TV signals is what it sounds like and can be compared to having a box that can hold 10 bags of flour and you want to put 13 bags in it. To get all 13 to fit,  you will have to squeeze (compress) the bags of flour.  After the bags are squeezed to fit some bags may burst and all will become distorted resulting in a disgruntled chef or housewife. The grocer will only care if customers refuse to buy the flour, otherwise he is peddling a defective product  to unsuspecting customers. People assume the term digital quality means something better than average but in Directv Trinidad’s case it is even worse than watching local TV picked up with a properly installed rooftop antenna.

Over-compression is what Directv Caribbean and Latin America (Third World Edition) is suffering from and feel they can get away with this because of the typical thinking that Third World People are not only stupid, but cannot appreciate quality. They are so wrong.  Directv has only a limited amount of satellite space to fit the the multitude of channels their Latin American and Caribbean customers want so they have decided to compress channels beyond the limit of looking good to make that extra dollar. On a 27-inch low-resolution CRT TV the Directv video looks average but on a 50-inch plasma, Directv’s SD picture is not acceptable.  However, from a recent demo, Directv’s sprinkling of High Definition (HD) channels looks great but the SD channels may make you want to pick up a book and read instead.

Dr Yagi and his invention, the Yagi TV antenna

Another serious Directv problem is that customers are not able to view local channels via their satellite dish and instead have to concoct a solution that is extremely frustrating to use compared to Flow’s just-click-and-it’s-there solution. In some cases, Directv’s local channel solution is costly to implement and kept a secret by the installers. From what I saw of the Directv Plus HD DVR receiver, their is no VHF tuner which is a big design bungle, as far as I am concerned,  but the receiver (HR22 I think) has HDMI, optical audio and coax audio outputs – a high-tech device being fed with low quality inputs.

I couldn’t find out if Directv has any plans to address the poor quality video and local channel issues but with Blink Entertainment Cable TV from TSTT soon to be launched with a superior and more affordable channel lineup, it is something Directv must do immediately to survive. Until I am convinced Directv can provide a superior service and quality  product as they claim, I will stick with Flow and consider Blink.

Sorry Directv Trinidad and Tobago, you can’t cut it just yet.

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Why Flow Trinidad Internet Sucks


Flow Trinidad Internet Speed Test - 8:00 pm

Flow Trinidad Internet Ping Test 8:00 pm

This is what Flow Trinidad and Tobago, at St. Augustine looks like at 8:00 pm every night with a 10 Mb/s account – a 56kbs dial up. As predicted, Flow cannot  deliver what they promised customers because they either lack the infrastructure or technical competence to deliver what they sell. The test is one thing but people can’t even stream low resolution YouTube without 6 pauses for buffering during a 3 minute video. Half the time the video even stops loading completely.

There was no spyware on the machine as this test was done on a new Dell Studio XPS 8000 protected with the latest version of McAfee. The test was done with a direct connection from the modem to the PC via an Ethernet connection. There were no other applications running which would suck up bandwidth.  I am not the only one to have this complaint in St. Augustine and  Flow knows it. I refuse to do a speed test using the Flow Speedtest servers  located in Trinidad because, in my opinion, those servers were set up to scam customers. Sorry Flow, but your customers think you are  Dishonest, you Suck, and you Failed.

To be fair, Flow works well at around 5:00 am but at night, when it is really useful to most people, Flow is as good as WASA in the dry season.

On a brighter note, the Best Cable TV in Trinidad can be had, not from the fuzzy picture quality Flow, but from: