RBTT, or is it RBC, is what most customers call the new Public Service and in Trinidad and Tobago this says a lot. By that I mean it is not an organization that cares about its customers. This is why RBTT decided to shut down its electronic banking system over a weekend and as if it wanted to make the public service look good, the disrespectful bank also lied to customers. When I say lie I mean put out an ad saying it was shutting its electronic banking service and in bold say ONLY AT WITHDRAWALS WILL BE AVAILABLE AT THIS TIME. That was and is a lie. Most customers were unable to access cash from ANY AMB since Saturday evening and this was still so on Sunday morning. Maybe somebody high up at RBTT is being fed bullshit by the incompetent RBTT IT people just as the AG was fed crap by his investigators. I again say, somebody at RBTT has to be fired for this continuing indifference to customers.
Maybe people were fired the last time a huge fiasco occurred but the public needs to know that the bank is getting rid of its incompetence. To correct this continuing incompetence and indifference by RBTT to customers, people need to show the bank who has the power. Money talks but money also walks.