Comments on: Flow Trinidad Internet Services – a Review

By: aka_lol

aka_lol — Thu, 11 Oct 2007 11:15:08 +0000

Flow has been up and down for over 24 hours, which makes the service almost unusable; for me that is. I normally don’t call Flow’s tech support because in the past they had no reliable information on these matters. This new, or is it reoccurring, problem would mean Flow’s service was good from the evening of October 6th to some time on October 9th. This is probably a reliability record for Flow so far. I wonder if Flow realize that they are for too old for new teeth? Maybe they are hoping customers don’t notice.

By: aka_lol

aka_lol — Sat, 06 Oct 2007 15:07:33 +0000

What I can say is that it is working “fine” this morning but this has happened before. It goes from good, to bad, to worse and all in a blink. I will wait and see if this latest fix by Flow is the final fix.

By: aka_lol

aka_lol — Fri, 05 Oct 2007 22:51:33 +0000

Flow is worst than ever with 9 out of 10 pages timing out at the peak hours. Basically, Flow crawls, stumbles, and fall when you need it the most. Outside of the peak it simply sucks.

Imagine, this ripoff company had the audacity to place a full-page ad on the newspaper encouraging people so sign up. At least they had a picture of a woman waiting for the the Flow bandwidth to flow. She looks helpless and frustrated like a typical Flow customer.

All I can say is that Flow Internet doesn’t work and I am not alone in saying so. The company appears to be dishonest and technically very incompetent so if you like paying nearly TT$400 per month for a service that doesn’t work then go with Flow.

By: aka_lol

aka_lol — Sun, 30 Sep 2007 02:17:46 +0000

Check out what other users have to say:

http://tsttproblems.com/index.php?showtopic=973&st=60&#entry12650

By: East

East — Sun, 30 Sep 2007 01:49:39 +0000

Actually I just signed up with them and they are coming to install. They say it is definitely 2mbs and now I am reading this and wondering. How long does the 128kbs stay, a few minutes or hours?

By: aka_lol

aka_lol — Sun, 30 Sep 2007 01:35:15 +0000

Ok, it's not on the mend at peak hours; it is crawling slow. I have a 2 mbps connection and the best I can get out of it during the peak and on weekends is 128 kbps. I think Flow is exhibiting signs of being a grossly dishonest company with a serious technical competence problem. I would recommend that people stay away from Flow.

By: aka_lol

aka_lol — Fri, 28 Sep 2007 00:03:51 +0000

update: my service seems on the mend and I am only hoping it will hold up. Flow must remember that customers who pay close to TT$400 a month for a service that is bandied about and advertised as a 2 mbps connection, will demand it and excuses for non-performance should remain with politicians.

By: aka_lol

aka_lol — Sun, 23 Sep 2007 16:16:53 +0000

Update: my service from Flow is creeping and last night I was lucky to get 128 kbps. TSTT was never that bad. There are complaints from everywhere and the word out on the street is that Flow appears to be dishonest in their advertising. Nobody is getting what they are paying Flow for. TSTT and Flow, what a dynamic duo of bumbling fools.

By: aka_lol

aka_lol — Thu, 20 Sep 2007 20:33:49 +0000

My Service from Flow has returned to normal and I get between 2 mbps and 1mbps but those were off-peak measurements. That is still much better that what TSTT is pedaling as high-speed. I understand TSTT is due to launch its new Internet packages next month which is in response to Flow’s apparent aggression. I wonder if TSTT would have improved their offerings to customers if Flow had not launch an attack? Knowing TSTT, I doubt it so competition is good and it can raise the dead it seems.

By: wordtryst

wordtryst — Sun, 16 Sep 2007 01:43:11 +0000

And don’t even get me started on the passport office fiasco…

By: chennette

chennette — Sun, 09 Sep 2007 04:04:43 +0000

Hmm, Flow bites, GreenDot sucks and TSTT is legendarily bad…what are the good options in T&T? Are there any? It can get frustrating, especially if you don’t live in an area people consider to be “town”.